Customer

Support

We're here to assist you at every step — from product selection to post-order queries. Explore our support options or reach out directly.

📞 Contact Information

🛠️ Support Services

  • ✔️ Order Status & Updates
  • ✔️ Shipping & Delivery Assistance
  • ✔️ Return & Exchange Support
  • ✔️ Product Availability & Customization Info
  • ✔️ Sample Orders & MOQ Queries
  • ✔️ Bulk or B2B Order Help

📦 Shipping & Delivery

We ship globally and work with top logistic partners to ensure reliable and timely delivery. Shipping costs and delivery time vary based on destination and order size. You'll receive tracking details once your order ships.

🔁 Return & Exchange Policy

Due to the nature of custom manufacturing, returns are only accepted for defective or incorrect items. Exchanges are possible if reported within 7 days of delivery. For more information, contact our support team directly.

❓ Frequently Asked Questions

  • Q: What's your minimum order quantity (MOQ)?
    A: Our MOQ starts from just 10 pieces — ideal for small brands and bulk buyers.
  • Q: Do you provide samples?
    A: Yes! Sample charges apply but will be adjusted in the final invoice on bulk orders.
  • Q: Can I customize my order?
    A: Absolutely! We offer all types of customization including tags, prints, embroidery, and packaging.