Terms
Policies
Please read our terms carefully to ensure a smooth and transparent shopping experience at MULTYPROS.
1. General Information
MULTYPROS is a Pakistan-based apparel manufacturing brand. By using our website and placing orders, you agree to the following terms and conditions. These terms may be updated periodically without prior notice.
2. Order & Payment
- All custom orders require advance payment as discussed during quotation.
- Prices are subject to change depending on materials, customization, and quantity.
- We accept payments via bank transfer, Western Union, or other agreed-upon methods.
- Final invoice reflects total order value minus any sample charges already paid.
3. MOQ & Samples
Our minimum order quantity (MOQ) starts at 10 pieces per design. Samples are available upon request. Charges for samples are deducted from the final invoice once a bulk order is confirmed.
4. Shipping & Delivery
We ship globally using reliable courier services. Shipping charges and timelines depend on your location and order size. Tracking information will be provided upon dispatch.
5. Returns & Exchange
- Returns are accepted only for defective or incorrect items.
- Returns must be requested within 7 days of delivery with photo proof.
- Customized items are non-refundable unless there's a production fault.
- Shipping fees are non-refundable.
6. Privacy Policy
We respect your privacy. Any personal data you share with us (name, email, address, etc.) is used only to process your orders and communicate with you. We never share or sell your data to third parties.