Shipping Policy

At MULTYPROS, we are committed to delivering your orders promptly and efficiently, no matter where you are. We ship worldwide and offer free shipping on all orders to ensure a seamless shopping experience.

1. Shipping Destinations

We proudly ship to most countries worldwide. Please note that shipping times may vary based on your location. If you're unsure whether we ship to your country, feel free to contact us at info@multypros.com for confirmation.

2. Shipping Costs

  • Free Shipping: We offer free standard shipping on all orders, regardless of the total order value or destination.
  • Expedited Shipping: For faster delivery, expedited shipping options are available at an additional cost. Shipping fees for these options will be calculated at checkout.

3. Order Processing Time

Once your order is placed, it will be processed and shipped within 1-3 business days. Orders placed on weekends or holidays will be processed on the next business day. You will receive a confirmation email with tracking information once your order is dispatched.

4. Shipping Timeframes

Delivery times vary depending on your location and selected shipping method. The estimated delivery times are as follows:

  • Standard Shipping:
    • USA: 7-14 business days
    • International: 10-21 business days
  • Expedited Shipping:
    • USA: 3-7 business days
    • International: 5-10 business days

Please note that these are estimated shipping times, and delays may occur due to customs or carrier issues, especially for international orders.

5. Tracking Your Order

Once your order has shipped, you will receive an email with a tracking number and link. You can use this link to monitor your order’s progress. If you have any issues with tracking or have not received your order within the estimated delivery time, please contact us at info@multypros.com.

6. Customs, Duties, and Taxes

Please be aware that international orders may be subject to customs duties, taxes, and import fees, depending on your country's regulations. These additional charges are the responsibility of the customer and are not included in our shipping charges.

MULTYPROS is not responsible for any delays caused by customs or for any customs duties or taxes that may apply to your order. We recommend contacting your local customs office for further information.

7. Incorrect Address or Delivery Issues

Please ensure that the shipping address you provide is accurate and complete. MULTYPROS is not responsible for orders shipped to incorrect addresses provided by the customer. If you realize there is an error in your shipping address after placing your order, please contact us immediately at info@multypros.com.

If your package is returned to us due to an incorrect address, we will contact you to arrange reshipping. Additional shipping costs may apply in such cases.

8. Lost or Stolen Packages

While we take every precaution to ensure safe delivery, MULTYPROS is not responsible for lost or stolen packages once they have been confirmed delivered by the carrier. If your package is lost in transit or not delivered within the estimated delivery time, please contact us, and we will assist in resolving the issue.

9. Contact Us

For any questions regarding our shipping policy or assistance with your order, please contact us: